SUMMARY

Macmillan Higher Education and its various imprints publishes some of the most widely-respected textbooks for the sciences and humanities. As a user experience consultant, I collaborated with authors, editorial staff, development, and QA teams for over two and a half years to design and ship LaunchPad and XBook, MHE’s new series of learning management systems.

Other projects included:

• Redesign of their authentication, entitlement and registration processes
• Redesign of their question bank administration systems
• Redesign of their video activities used for speech disciplines
• Conceptual design of a role playing game “Developing Lives” for the Psychology disciplines
• Performed usability testing on the ePortfolio and Launchpad products
• Resigned an integration of HTS, and advanced multi-step question engine, into Launchpad
• Conceptualized a Learning Space for sales rep training
• Redesigned an integration of a Semantic Search engine into their English disciplines
• Facilitated peer review of designs and technical use cases

MY PART

• Behavioral Specifications
• Business Analysis
• Design
• Flows and Navigational Maps
• Heuristic Evaluation
• Information Architecture
• Persona Development
• Screen Casting
• Usability Testing
• Use Case Documentation
• User Story Development
• Visual Design
• Wireframing